FirstPlus Financial Group, Inc. 

3965 Phelan Boulevard, Suite 209
Beaumont, Texas 77707
Phone: (409) 363-0695

 

 

Consumer Financial Privacy Policy

FirstPlus Financial Group, Inc.'s Consumer Financial Privacy Policy
At FirstPlus Financial Group, Inc., we recognize that you may have concerns about the privacy of information about you or your consumer financial accounts. We want you to be confident that we will make every effort to safeguard the security and confidentiality of your nonpublic personal information. This describes the policies of FirstPlus Financial Group, Inc. relating to consumer financial services in detail and is provided to you as required by the federal financial privacy law (15 USC 6801-6810) and its accompanying regulations.

If you are comfortable with how we handle your information, you need not take any action.

This policy applies to individual consumers who inquire about or obtain investment note, insurance or other consumer financial products for personal, family or household purposes from an FirstPlus Financial Group, Inc. non-bank entity. It does not apply to our commercial customers, to other business users of our Web sites, or to consumers who obtain services from an FirstPlus Financial Group, Inc. non-bank entity other than the financial services listed above (such as persons who choose to receive special offers and services from third parties through FirstPlus Financial Group, Inc. or its affiliates).

What Information Do We Collect?
We may collect nonpublic personal information about you from the following sources:
• Information that we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others;
• Information that we receive from a consumer reporting agency; and
• Information that we receive from commercially available mailing lists and databases.
We may disclose some or all of the information that we collect, as described below.

Why Do We Collect This Information?
We collect information about you and your accounts to ensure account security, improve our customer service, process your accounts more efficiently and help design new products and services that we believe you will find useful.

Sharing of Information within FirstPlus Financial Group, Inc.
We may share information about our experience with you and your accounts with subsidiaries and affiliates of FirstPlus Financial Group, Inc.

Sharing Information with Others
We may disclose all of the nonpublic personal information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. Additionally, we may disclose nonpublic personal information about you to financial service providers, such as mortgage bankers or other related companies to FirstPlus Financial Group, Inc.  We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted or required by law. Finally, we may transfer nonpublic personal information in connection with a sale of our business. When we do disclose nonpublic personal information, we adhere to this privacy policy.

Employee Access to Information and Security Safeguards
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

FirstPlus Financial Group, Inc Online
Accessing our Web site may result in the placement of "cookies,” a commonly used method to identify recurring visitors. This is done to make your repeated experience more convenient. If you have any concerns about cookies, you can modify the setting of your Internet browser to
prevent their use. Also, when using our site, please be aware of the "Disclosures" page, as your access to the Web site is subject to the terms described there.

For further information about our online policies and terms of use, please visit our Web site at http://www.firstplusgroup.com and click on “Disclosures”.

Your Privacy Options
If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted or required by law or in connection with a sale of
our business). If you wish to opt out of disclosures to nonaffiliated third parties, you may call 409.363.0695.

Joint Accounts
A joint owner may opt out separately or on behalf of all other owners.

Making Sure Your Information is Accurate
We work to maintain complete and accurate information about you and your accounts. If you ever believe that our records contain inaccurate or incomplete information about you, please contact customer service to let us know as soon as possible. We will investigate your complaint and correct any inaccuracies as quickly as possible.

More Information About Your Privacy
Information about you and your accounts may be disclosed in connection with subpoenas from courts or administrative agencies, the Internal Revenue Service and state tax authorities, fraud investigations, audits or examinations, account information requests from state child support
agencies and for any other purpose allowed by applicable state or federal law.

Former Customers
We do not disclose information about former customers who were subject to this policy except in accordance with the terms of this policy or as may be permitted or required by law.

Keeping You Up to Date
Annually, we will provide you with a notice of our privacy policy and we reserve the right to modify or supplement our policy at any time. If we make changes, we will provide current customers with a revised notice. You may always review our current policy on our Web site.
Updated March 2009